How to Change the Email Address for Invoice and Receipt Delivery

Invoices and receipts are sent to the team owner's email address. How to change the email address to which they are sent.

There are two methods to change the recipient email address for invoices and receipts:

  • Change Team Owner Permissions to Another Account
  • Change the Email Address Registered with formrun for the Team Owner

Change Team Owner Permissions to Another Account

In this case, you can accomplish this by changing the team member to the team owner role. Go to the settings page, "Team > Team Member Management > Change Team Owner," to make this change.

Please note that only the current team owner can perform this action.

Change the Email Address Registered with formrun for the Team Owner

In this case, the team owner needs to change their own email address using the following steps:

  1. Go to the "Account > Account Settings" in the settings page and enter the new email address under "Change Email Address." Click the "Send Verification Email" button.
  2. Confirm the change by clicking the verification link in the email sent to the new email address.
  3. Log in with the new email address and password.


For more details on changing the email address associated with the account, you can refer to this link. Please note that only the team owner can perform this operation.