How to set up the completion page (thank-you page)

Editing options and transition methods in the "Completion Screen (Thank You Page)." Also, how to navigate to external pages.

Form respondents can confirm that their form submission is complete by transitioning to the completion page (thank you page).

How to Navigate to the Completion Page

To switch to the editing page, select the completion page (thank you page) at the top of the form editing page for the Creator Form.

What You Can Do on the Completion Page (Thank You Page)

Edit text
- Click on the displayed text (as shown in the image above)

Select the display page
- Completion pages provided by formrun
- Externally prepared pages (thank you pages) by users
  ※ Instructions for setting up your own custom thank you page are available here
Set the URL for the external page
Set "File Download" options (STARTER plan and above)
- Enter the information in the left menu page
- File size limit: 100MB
- Number of files allowed: 1.
  ※ Multiple file downloads are possible by placing them in a Zip file.

For examples of initiatives using the "File Download" feature, please refer to the following article:
Leveraging Formrun's Document Download Feature for Marketing White Paper Strategies

※ Once a file has been accessed, a cache is created on the CDN. If you delete or modify a file, the cache will be deleted after 10 days, and access will be unavailable.

Setting Up an External Page (Custom Thank You Page)

If you want to redirect to your own custom thank you page after a form submission, you can set it up using the following steps:

1. Click on "Completion Page" in the form editing page

2. Select "External Page" in the display options

3. Enter the URL of the prepared thank you page

※ Make sure the thank you page URL is correctly set:

　- No spaces are included

　- "https://" or "http://" is included