3.Bank transfer payment
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      3. 3.Bank transfer payment

      How to Make Payments via Bank Transfer (Invoice Payment)

      Procedures and precautions for changing the payment method to bank transfer.

      Plans Eligible for Bank Transfer (Invoice Payment)

      • PROFESSIONAL Plan
      • STARTER Plan

      Bank Transfer (Invoice Payment) in formrun has the following constraints, so please be aware of them before proceeding:

      • Similar to credit card payments, it is a prepayment system.
      • You need to make the payment within 5 days, including weekends and holidays, from the contract renewal date each month.
      • It does not support end-of-month billing.
      • Invoices will be issued via email.
      • You are responsible for any fees associated with the bank transfer.
      1. Navigate to the plan change page.

       

      2. Select the plan you want to change to.

      * Once you select the plan you want to change to, you won't be able to change it until the payment is confirmed. Therefore, please make sure to confirm the plan you want to select in advance.

       

      3. Select "Bank Transfer (Invoice Payment)" (for the first plan change only).

       

      4. Click the "Confirm" button.
      5. An invoice containing account information will be sent to the Team Owner's email address.
      You can also check the account information on the Payment History page.
      * The contract start date and time will be the date and time of the invoice issue.

      * The contract renewal date and time is based on the timing of pressing the "Contract" button, regardless of when the payment is confirmed.


      6. Transfer the payment to the account.
      You are responsible for any fees associated with the bank transfer.

      7. Once the system confirms the payment, the selected plan will become available.


      It may take up to 2 business days for the system to confirm the payment.
      No plan changes will be made until the confirmation is reflected, so please proceed promptly.

      If you do not make the transfer after the invoice is issued, you will continue to use the FREE plan.

      1. 4 days before the next contract renewal date, an alert like the one below will be displayed in the admin panel.

      Once the contract renewal date has passed, you cannot change plans until the payment is made.
      Therefore, if you wish to change plans, please proceed with the procedure by the day before the contract renewal date.

       2. An invoice will be sent to the Team Owner's email address on the contract renewal date.


       3. Deposit the required amount within 5 days from the contract renewal date.
      formrun allows a one-week grace period for transfers.
      Therefore, even if the payment is not confirmed on the renewal date, you can continue to use formrun within one week from the renewal date.

      * It may take up to 2 business days for the system to confirm the payment. Therefore, we appreciate it if you could make the transfer by two business days before the due date on the invoice.

      For cases where the amount transferred in the previous month exceeded the actual payment amount (there is a balance), please refer to this page.

       4. Once the system confirms the payment, the contract will be renewed, and you can continue to use formrun.