What to do if the formrun account holder passes away

In the event of the account holder's death, we will process the cancellation upon receiving the following documents

■Information to be provided

〈Information on users who have passed away〉



・Date of birth (Western calendar year):

・Telephone number: 

・Registered e-mail address:

・Name of the bereaved family member:

・Relationship to the bereaved family member you are inquiring about:

■Images to be attached

An image of documents showing the relationship with the deceased user

・Documents must be within 3 months of issuance.

・Please make sure to take a full-length photo of the document.

・Please be aware that you may be asked to submit other documents for certification.

・The bereaved family is responsible for any fees for the issuance of official certificates, etc.

■For inquiries, please contact