Cancellation and Withdrawal Procedures

How to completely cancel or cancel your membership with formrun.

If you wish to cancel formrun, please follow the two steps below:

1) Switching to FREE plan (for paid and free trial users)

2) Deleting account

 

1) Switching to FREE plan (for paid and free trial users)

・How to switch from a paid plan to a FREE plan

Please check the FAQ below and book a downgrade to the FREE plan.

How to book a downgrade

・How to switch from a free trial to a FREE plan

Please check the FAQ below and make the switch to the FREE plan.

2) Deleting account

For FREE plan users, you can delete your account.
When you delete your account, all data will be completely removed from formrun.

Please check the FAQ below and proceed with the account deletion.

Account Deletion