Email Notifications for HubSpot Integration Errors

A notification email will be sent to the email address you set when an error occurs in HubSpot integration. Overview of error notification emails and how to set them up.

• About Error Notification Emails
• How to Configure Recipient for Error Notification Emails
• How to Change Recipients for Error Notification Emails
• Details of Errors and Their Resolution
  • Invalid column name '{sample}' for table 'Contacts'.
  • Property values were not valid. Property "{sample}" does not exist.
  • Property values were not valid. {sample@example.jp} was not a valid number.
  • Processing stopped due to different data types: {type conversion error}
  • Property values were not valid. Sample is not one of the allowed options ([label:"sample" value: "sampple"]).
• Other

About Error Notification Emails

This feature sends error notification emails to the specified email address when errors occur in HubSpot integration, data synchronization, or other processes.

There are four types of errors that trigger notification emails:

• HubSpot authentication failure
• Data synchronization with HubSpot fails due to an error
• Multiple records match the merge key
• No records match the merge key (when data storage format is "overwrite only")

How to Configure Recipient for Error Notification Emails

You can configure the recipient email address during the mapping (linking) of the form and HubSpot properties.

For an overview of how to integrate forms with HubSpot, please check this FAQ.

How to Change Recipients for Error Notification Emails

If you want to change the configured email address or add additional notification email addresses, please refer to this FAQ.

Details of Errors and Their Resolution

Common error messages include the following:

This indicates a failure to connect data to the "{sample}" field in the "Contacts" object.

It may be due to a deleted linked field, so please ensure correct mapping on the form and HubSpot field mapping page.

 

The "{sample}" property in HubSpot may have been deleted. Please check HubSpot settings.

 

The data sent in the integration may not match the data type expected by HubSpot.

Please check the mapping on the form and HubSpot field mapping page for correctness.

 

The data type of the field you set in the form and HubSpot field mapping may have changed on the form side.

Please check the form and HubSpot field mapping page.

 

There may be a difference between the values set in formrun and HubSpot. Please align the values in HubSpot with the values in formrun.

Other

For an overview of this feature, please refer to "FAQ: What is HubSpot Integration?".

If you cannot find a solution by viewing this page, please refer to "FAQ: Frequently Asked Questions - HubSpot".