Email Notifications for kintone Integration Errors

kintone連携でエラーが発生した際に設定したメールアドレスに通知メールが届きます。エラー通知メールの概要と設定方法について。

About Error Notification Emails

This is a feature that sends error notification emails to the specified email address when errors occur in kintone integration, such as integration or data reflection.

There are four patterns of errors for which notification emails are sent:

  • Authentication for kintone is not successful.
  • Data reflection to kintone fails due to some error.
  • Multiple records match the matching key.
  • No records match the matching key (when data storage format is "Overwrite Only").

How to Set Error Notification Email Recipients

You can configure the notification email address when mapping between the form and kintone app object.

For an overview of how to integrate forms with kintone, check out this FAQ.

How to Change Error Notification Email Recipients

If you want to change the configured email address or add more notification email addresses, please refer to this FAQ.

Details of Errors and How to Resolve Them

Common error messages include the following:

"The input content is not correct.","errors":{"record.String__1_line_.value":{"messages":["Required."]}

There may be a possibility that data integration to the required field "String__1_line" has not been established.

Please check if the relevant field is correctly mapped in the mapping between the form and kintone properties or if it is not mapped to an optional field.

 

Invalid column name 'String (1 line)' for table 'Daily Report'.

There is a possibility that the "String (1 line)" field of the "Daily Report" object, which was set in the mapping between the form and kintone properties, has been changed on the kintone side.

Please check if the "String (1 line)" field in the mapping between the form and kintone properties is set correctly.

 

Processing is interrupted due to different data types: {Type Conversion Error}

There is a possibility that the data type of the field set in the mapping between the form and kintone properties has been changed on the form side, leading to processing interruption.

Please check the mapping page between the form and kintone properties.

 

Invalid JSON string

This is an error message returned from kintone due to some data issue.
The following cases could be the cause:
  • Data types of mapped fields do not match.
    ⇒ Please check if there are field types in kintone that are not supported by form.run in the following table.https://faq.form.run/faq/kintone-form-integration#kintone3
  • Values in form.run differ from values in kintone, e.g., radio buttons, checkboxes, multiple selections, etc.
    ⇒ Match the values in form.run to the values in kintone's choices.
  • It does not comply with the rules set for kintone fields.
    Example: Exceeding character limits for text, requiring integers only, having minimum and maximum values specified, etc.

Other

For an overview of this feature, please refer to FAQ: What is kintone Integration?.

If you cannot find a solution by viewing this page, please refer to FAQ: Frequently Asked Questions About kintone.